SureTrack™ Real Fixes - Week of 5/13/13
Below is a sampling of Real Fixes that can be found in Mitchell 1′s new SureTrack™ product. These documented issues from actual shop repair orders demonstrate how SureTrack can help you correct issues that are not easily diagnosed using OEM information alone. SureTrack is currently available as a special free preview in our ProDemand product.
Take a look at the Real Fixes below to discover how SureTrack can help you quickly diagnose the problem and complete the repair with confidence. Want more? Here’s how you can see more Real Fixes in SureTrack:
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Vehicle
1998 Lexus ES 300 3.0L
System
Restraints
Title
B0111, Replaced Right Side Air Bag
Complaint
The customer states the supplemental restraint system (SRS) light is on.
Cause
Connected a scan tool and found code B0111 – Open in Right-Side Air Bag Module Squib Circuit. Performed the manufacturer’s procedure for disabling the air bag system before diagnosis was performed. Connected a multi-meter and measured the resistance from the right side airbag connector to the air bag module, resistance measured was within the specification of less than one ohm. This verified an operational circuit between the air bag connector and air bag module. Enabled the air bag system, cleared the diagnostic trouble code, and cycled the key. Viewed codes with the scan tool and found code B0111 returned, which indicated an internal fault with the right side air bag.
Correction
Replaced the right side air bag, cleared codes, performed a road test and verified the vehicle operated properly. The SRS light did not illuminate and no fault codes returned.
Vehicle
2005 Lexus RX330 3.3L
System
Engine
Title
P2118, Replaced Blown Electronic Throttle Control Fuse
Complaint
The customer states the check engine light is on and the vehicle exhibits very little power.
Cause
Road tested the vehicle to confirm the customer’s complaint and found the vehicle was stuck in fail safe mode. Connected a scan tool and found code P2118 – Throttle Actuator Control Motor Current Range/Performance. Connected a multimeter to the throttle actuator and measured for the presence of voltage at pin #6, but found no voltage was present. Inspected the wiring harness to the throttle body, but failed to find any signs of damage or corrosion. Removed the engine bay fuse block cover, tested continuity of the fuses with the multimeter and found fuse #7 for electronic throttle control system (ETCS) was blown.
Correction
Replaced the blown electronic throttle control fuse, cleared codes, performed a road test and verified the vehicle operated properly. The check engine light did not illuminate and no fault codes returned.
Vehicle
2005 Chevrolet Tahoe 5.3L
System
Restraints
Title
B0092, Repaired Passenger Presence System Wiring Harness
Complaint
The customer states the supplemental restraint system (SRS) light is on.
Cause
Connected a scan tool and found code B0092 – Passenger Presence System Performance. Connected a multi-meter to the passenger presence system (PPS) module and tested for power and ground at the module. The ground source was present and in good condition, but there was no power delivered to the PPS module. Inspected the passenger presence sensor, located underneath the passenger seat, and discovered the passenger presence sensor wiring harness had been stretched out of place. Further inspection revealed a broken wire within the passenger presence sensor wiring harness.
Correction
Repaired the passenger presence system wiring harness and rerouted the harness to prevent future damage. Cleared codes, performed a road test and verified the vehicle operated properly. The SRS did not illuminate and no fault codes returned.
SureTrack™ is a ground-breaking all-in-one repair information resource that brings together a unique combination of intelligence and expertise to help aftermarket automotive shops increase accuracy and efficiency from diagnosis to completed repair.